Privacy Policy

1. Introduction

Welcome to VideoToPage's Privacy Policy. This policy was last updated on 2024-08-27.

VideoToPage is a service designed to transform video and audio content into written formats using AI-powered transcription and content generation. We are committed to protecting your privacy and handling your data with transparency and care.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our service. By using VideoToPage, you agree to the practices described in this policy.

Please note that while we strive to protect your privacy, we do not currently comply with specific data protection regulations such as GDPR or CCPA. We encourage you to read this policy carefully and contact us if you have any questions or concerns about your data.

2. Information We Collect

At VideoToPage, we collect and use the following types of information:

Personal Information

• Basic user information: When you sign up for our service, we collect your name and email address.
• We do not store any payment or address information directly. All payment processing is handled by our third-party payment processor, Lemon Squeezy.

Non-Personal Information

• Usage Data: We collect information about how you use our service through PostHog, a product analytics tool. This may include actions you take on the site, features you use, and other interactions with our platform.
• Cookie Data: We use cookies to keep you signed in indefinitely and to improve your user experience.

Third-Party Data Collection

• Google Adwords: We use Google Adwords tracker for advertising purposes.
• Lemon Squeezy: Our payment processor integrates affiliate tracking.
• PostHog: We use PostHog for product usage analytics, which helps us understand how users interact with our service and improve our offerings.

We collect this information when you:

• Sign up for an account
• Upload a video
• Use our service
• Interact with our website

3. How We Use Your Information

[Explanation of how the collected information is used]

4. Data Storage and Security

At VideoToPage, we prioritize the security of your data. We leverage Google Cloud's robust infrastructure and security standards to ensure the protection of your information:

1. Data Storage:

   • We store your data on secure servers provided by Google Cloud.
   • Our servers are located in the European Union, ensuring compliance with EU data protection standards.

2. Security Measures:

   • We benefit from Google Cloud's comprehensive security measures, which include physical, network, and application-level security protocols.
   • Access to personal information is restricted to authorized personnel only, based on the principle of least privilege.

3. Authentication:

   • We use Google's authentication services, which provide industry-leading security for user accounts.
   • This includes features such as secure login processes and options for two-factor authentication.

4. Data Encryption:

   • We utilize Google Cloud's encryption protocols to protect data in transit and at rest.
   • This includes encryption for data traveling between your device and our servers, as well as for data stored on Google Cloud servers.

5. Regular Security Audits:

   • Google Cloud regularly conducts security audits and maintains various security certifications.
   • We also perform our own regular reviews of our security practices to ensure ongoing protection of user data.

6. Data Breach Procedures:

   • In the unlikely event of a data breach, we will promptly notify affected users and relevant authorities as required by applicable laws.
   • We have incident response procedures in place, leveraging Google Cloud's security features to quickly address and mitigate any potential security incidents.

While we strive to use commercially acceptable means to protect your personal information, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security, but by using Google Cloud's infrastructure, we ensure that your data benefits from some of the most advanced security measures available.

5. Sharing of Information

At VideoToPage, we are committed to protecting your privacy. Here's how we handle the sharing of your information:

1. Third-Party Service Providers:

   • We use a Customer Relationship Management (CRM) system to manage our relationships with users and provide support. Your contact information and interaction history may be stored in this system to help us offer more personalized and efficient support.
   • We may share your information with other service providers who perform services on our behalf, such as hosting, data analysis, and customer service. These providers have access to your information only to perform these tasks on our behalf and are obligated to protect your information.

2. No Sale of Personal Information:

   • We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Business Transfers:

   • If VideoToPage is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

4. Legal Compliance and Protection:

   • We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
   • We cooperate fully with legal entities but always strive to protect user privacy. In cases of copyright issues, we typically opt to delete the content in question rather than share user data.
   • We comply with European and Austrian law regarding data protection and disclosure.

5. With Your Consent:

   • We may share your information with third parties if you have given us your consent to do so.

We take measures to ensure that any third parties with whom we share your information maintain similar levels of data protection as VideoToPage.

6. Your Rights and Choices

At VideoToPage, we respect your rights regarding your personal data and the content you upload. Here's an overview of your rights and how you can exercise them:

1. Ownership and Control of Your Data:

   • You retain full ownership of any media you upload to VideoToPage, provided you have the legal right to use and share that content.
   • You are responsible for ensuring that you have the necessary rights to use any content you upload to our platform.

2. Access and Control Through Our Platform:

   • Most actions related to your data can be performed directly through the VideoToPage software interface.
   • This includes viewing, editing, and deleting your content and personal information.

3. Data Portability:

   • VideoToPage allows you to connect various integrations, enabling you to export your data to other platforms or services as needed.

4. Additional Rights:

   • You have the right to access, correct, update, or request deletion of your personal information.
   • You can object to the processing of your personal data, ask us to restrict processing of your personal data, or request portability of your personal data.

5. Exercising Your Rights:

   • For any data management actions not available through our software interface, please contact our support team.
   • We will comply with your requests in accordance with applicable data protection laws.

6. Limitations:

   • We may need to retain certain information for legal or administrative purposes, such as record keeping or to detect fraudulent activities.
   • We may not be able to delete content that you have shared with others through the Service or that others have copied or shared.

7. Withdrawing Consent:

   • If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise your rights or if you have any questions about your data on VideoToPage, please contact our support team at [insert contact email or link to contact form].

7. Cookies and Tracking Technologies

VideoToPage uses cookies and similar tracking technologies to enhance your experience on our platform. Here's what you need to know:

1. Types of Cookies We Use:

   • Essential Cookies: These are necessary for the website to function properly and cannot be switched off in our systems.
   • Functional Cookies: These enable enhanced functionality and personalization, such as remembering your preferences.
   • Analytics Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously.
   • Advertising Cookies: These are used to deliver advertisements more relevant to you and your interests.

2. Third-Party Tracking:

   • We use PostHog, a third-party analytics service, to help us understand how our service is used. PostHog may use cookies and other tracking technologies to collect usage data.

3. How We Use Cookies:

   • To remember your preferences and settings
   • To improve the performance and functionality of our website
   • To analyze how our website is used and improve our services
   • To personalize your experience and provide relevant content and advertisements

4. Your Choices:

   • Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may impact your experience and functionality on our site.

By using VideoToPage, you consent to the use of cookies and similar technologies as described in this policy.

8. Changes to This Privacy Policy

We are committed to keeping our privacy policy up-to-date and in line with our practices. Here's how we handle changes:

1. Regular Reviews:

   • We review this privacy policy quarterly to ensure it accurately reflects our data practices and complies with relevant laws.

2. Updates and Notifications:

   • If we make significant changes to this policy, we will notify you via email.
   • Minor changes may be made without direct notification, but the policy will always show the latest update date.

3. Continued Use:

   • Your continued use of VideoToPage after any changes to this policy constitutes acceptance of those changes.
   • If you disagree with any changes, you should discontinue use of our service and contact us to close your account.

We encourage you to review this policy periodically to stay informed about how we protect your data.

9. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please don't hesitate to contact us:

• Contact Person: Lukas Klinzing, CEO
• Email: lukas@videotopage.com
• Mailing Address: KLINZINGER SOFTWARE GmbH, Pater-Schwartz-Gasse 11A, 1150 Vienna, Austria

We are committed to addressing your privacy concerns and will respond to your inquiries as quickly as possible.

Thank you for trusting VideoToPage with your data. We are committed to protecting your privacy and providing a secure, efficient service for transforming your video content into written formats.